Core platform
Franchise management software for brands and their operators
Head office and each location sign into the same platform and read the same underlying records — scoped so that each side sees exactly what it is entitled to see, and nothing else. Built around the seven jobs a network operator has every week, and an audit log underneath all of them.
In short
Franchise management software gives a franchisor and its franchisees one shared operating system: sales pulled from each location's point-of-sale, royalties billed from those same figures, brand standards issued as checklists that produce evidence, instructions that record who acknowledged them, and an immutable log of consequential actions. The value is not any single module — it is that all five agree with each other.
What actually goes wrong
None of this is a crisis on any given Tuesday. It becomes one when you try to scale, sell, refinance or defend the business.
Head office is arguing with franchisees about numbers
The franchisor computes royalties from a spreadsheet of POS exports; the franchisee computes from their own till. They disagree slightly, every month, and neither side can see the other's working. The argument is never really about the money — it is about the absence of a shared source.
Standards exist on paper and nowhere else
The operations manual is thorough and nobody can tell you which locations are actually following it. A brand standard without a checklist, a schedule and evidence is an intention, not a standard — and it becomes unenforceable exactly when you need to enforce it.
Nobody can prove what was communicated
Something goes wrong at a location, head office says "we sent that out in March", the operator says they never saw it, and there is no record that settles it. Group chat is fast and produces no evidence.
The network cannot be inspected on demand
During a refinancing, a franchise sale, or an insurance renewal, someone asks a question about the whole network at once — current insurance certificates, training completion, audit history — and answering it takes weeks of emailing locations.
How Stores360 handles it
Network visibility from the tills up
Sales are read from the point-of-sale system at each location and rolled up by store, brand and region over any date range. Locations are ranked against each other, so the question is not "how did we do" but "which site needs a visit".
Royalty policies, billing runs and per-location invoices
Define percentage or fixed royalties with minimums and caps, record concessions and relief against a location, bill a period as a reviewable draft, and send one invoice per location deliberately. Franchisees are notified and have a screen to read the bill they were sent.
Brand standards that produce evidence
Reusable checklists scheduled to locations, walked on a phone with photo and location evidence and a signature, with a corrective action raised automatically on every failure — naming the store, its manager, the source checklist and a due date.
Communication with proof of receipt
Direct messages for conversation, network announcements for instruction, with mandatory acknowledgement tracked per location. Stores are notified when a document, an audit or a corrective action is assigned to them.
A document library and an expiry-aware vault
Policies and manuals published outward to the network; franchise agreements, insurance certificates and licences filed inward against the location that holds them, classified and date-aware, visible to head office without asking.
Training with a completion record
Courses with lessons, assigned to roles, brands, regions or individuals, with due dates, reminders and a completion view — so "was this person trained, and when?" has a defensible answer.
An immutable audit log
A role granted, a document filed, an invoice raised, a checklist failed, a store deactivated — written once and never edited. A correction is recorded as a new event. This is what turns an operations tool into a system of record.
What you should be able to do
- Franchisees can trace any royalty line back to sales they can see themselves.
- A new brand standard reaches every location as a scheduled check with a completion list.
- Any question of the form "who was told what, and when?" has a timestamped answer.
- Due-diligence requests are assembled from one place rather than from forty inboxes.
- Adding location eleven costs configuration, not a new process.
Works with your POS
Sales are read from the point-of-sale each location already has — Clover and Toast today, through their APIs. Nothing changes at the till.
Every POS we read →The methods behind this
Written to be useful whether or not you ever buy anything from us.
How to manage multiple store locations
The full method for running a network you can no longer walk around — from one set of numbers to standards that hold.
How to calculate and invoice franchise royalties
Turn the monthly royalty spreadsheet into a policy, a billing run and an invoice per location.
How to run safety and brand-standard audits across locations
Make a standard enforceable: a checklist, a schedule, photo evidence, and a corrective action with a name on it.
Frequently asked questions
What does franchise management software actually do?
It gives a franchisor and its franchisees one shared set of records: consolidated sales, royalty billing, brand-standard audits, network communication with proof of receipt, document and licence tracking, training records, and an audit log of consequential actions.
Do franchisees get their own access?
Yes. Franchisees and store managers work in their own workspace, scoped to the locations they actually hold. The boundary is enforced by the platform, not by hiding menu items.
Can it work for a corporate-owned estate rather than a franchise?
Yes, and many do. Strip out royalty billing and the operational core — visibility, standards, communication, records — is identical, which is why corporate-owned estates often run franchise-shaped software.
How does it handle a multi-unit franchisee?
An operator can be assigned any subset of the network, and every list, filter and total they see is scoped to it. Invoices are still raised per location so one site's query does not hold up the rest.
What does franchise management software cost?
Stores360 starts at $87 per store, per month, with setup and onboarding included at every level. What a larger network pays depends on how its data is isolated and how the rollout is supported. Most platforms in this category publish no figure at all, which is why this one is on the pricing page.
Compare approaches for manage 10+ locations from one dashboard and retail chain operations and analytics platform.
Ready to talk about your rollout?
Tell us how many locations you run and what is currently held together by spreadsheets. From $87 per store, per month, with setup and onboarding included.